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We offer our insurance products and services through a large network of independent brokers nationwide, so your first point of contact for insurance inquires should be with your broker.
  • Find a broker to obtain an insurance quote.
  • Report a claim and follow the instructions.
  • If your inquiry requires disclosure of personal information please call us at 604-662-2900 or
    toll-free 800-663-1953

  If your query is related to AIR MILES please either fill in the form below, or call us at

Please be advised that any information sent through this Contact Us page is not considered secure and privacy cannot be ensured. We ask that you do not include any confidential information and acknowledge that to protect the personal information of our customers we will be unable to respond to some quesitons via email. We may therefore contact you directly to discuss your concern.

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All AIR MILES® offers are subject to the Terms and Conditions of CNS, and may be changed or withdrawn without notice. Terms and Conditions can be found at

CNS is a registered trade name of Canadian Northern Shield Insurance Company. "CNS" and the CNS logo are trademarks used under license from RSA Insurance Group plc.

® ™ Trademarks of AIR MILES International Trading B.V. Used under license by LoyaltyOne, Inc. and Roins Financial Services Ltd.